About Jumia

Jumia is your Ghanan online shopping solution. You can purchase all your electronics, books, DVDs and more online and have them shipped directly to your home or office. Jumia has payment options for every that are all safe and super convenient. With our low prices, great products and excellent customer service, Jumia lets you get the best quality products at an affordable price sent directly to your doorstep. No muss, no fuss, no traffic!

Make sure you check in with us regulary as we're constantly expanding our product range and we don't want you to miss out! You can also follow us on Facebook and Twitter to stay updated on the latest offers, and Jumia news.


It’s simple to use! Shop Jumia in 3 easy steps:

  1. Select your products at Jumia.com.gh.
  2. Register with us and pick a payment option.
  3. Have your products delivered quickly and safely.

Safe and secure shopping

Once you’re done selecting products, head over to check out and pick a payment option. Payments on Jumia can easily be made with debit/credit cards, instant EFT and cash on delivery. After a successful purchase, you will get an order status and tracking number that lets you keep track of your order until it’s delivered.

Fast Shipping

Our orders get shipped out to you instantly, often on the same day! In some cases though, things happen that are out of our control and it may take longer. Please allow a few days to receive your purchase.


If your product is damaged upon delivery, please contact JUMIA’S Customer Service (01-2778899 or [email protected]) WITHIN 24 hours of delivery to initiate the return. You have 3 (three) days from day of delivery to return your order. The cost of return will be refunded after your return has been processed.

Comprehensive and personal service

Whether you're a customer or a client, you can contact us on 01-2778899

Alternatively you can email our Customer Service team at [email protected] if you have any questions or need any assistance.