Verified Customer Feedback

Verified Ratings (7)

3/5
3 out of 5

7 verified ratings

Comments from Verified Purchases (2)

1 out of 5

Your service

This package was doubled on the up I don’t know how but the delivery man said I had to pay on delivery which I have never done (I always pay before delivery) I didn’t understand so I told him I had paid already he was so rude and was talking on high tone saying I should pay because that’s what the up is saying ( I told him I only ordered for one and he snatched the item from me and later gave me the small one I told him I paid for the big one so I don’t understand why he’s giving me the small one, he angrily told me to call Jumia for explanation, I tried but couldn’t get through. I didn’t like what I experienced at all I was highly disappointed in you. If the item got double before delivery I suggest you cancel one ( but what I didn’t understand was the item he gave was canceled on my app ) I still need explanation for what happened so please if you can try and explain it to me.

07-07-2026by Grace Sarpong Kumankuma
Verified Purchase
5 out of 5

Good

Very good

02-03-2026by Portia Adoma
Verified Purchase