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7 verified ratings
This package was doubled on the up I don’t know how but the delivery man said I had to pay on delivery which I have never done (I always pay before delivery) I didn’t understand so I told him I had paid already he was so rude and was talking on high tone saying I should pay because that’s what the up is saying ( I told him I only ordered for one and he snatched the item from me and later gave me the small one I told him I paid for the big one so I don’t understand why he’s giving me the small one, he angrily told me to call Jumia for explanation, I tried but couldn’t get through. I didn’t like what I experienced at all I was highly disappointed in you. If the item got double before delivery I suggest you cancel one ( but what I didn’t understand was the item he gave was canceled on my app ) I still need explanation for what happened so please if you can try and explain it to me.
Very good