How to track your order?
To track your delivery on Jumia, you can follow these steps:
Step 1: Log in to your account.
Step 2: Click on the "My Account" button and select "Orders" from the dropdown menu.
Step 3: Locate the order for which you want to track the delivery and click on the "View Details" button.
Step 4: On the order details page, look for the delivery status under the "Order Information" section. If the delivery status is "Shipped," you can click on the "Track Package" button.
Step 5: This will take you to the delivery tracking page, where you can view the current status of your delivery and any available tracking information.
Step 6: If you have any concerns about the delivery status, you can contact Jumia's customer service team by clicking on the "Help" button at the top right of the page and selecting "Live Chat" from the dropdown menu.