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FRAUDULENT ITEM LABELING AND DESCRIPTION

YOU GUYS OBVIOUSLY HAVE NO REGARDS FOR YOUR CUSTOMERS. THE MANUFACTURER OF THIS ITEM LABELS IT "DC PUMP" WHILE YOUR LABEL ON THE APP SAYS "WHITE LABEL ELECTRIC 1.5H WATER PUMP". YET, YOU REFUSED TO ALLOW THE ITEM TO BE CHANGED OR REFUNDED FOR A CUSTOMER THAT HAS BEEN WITH JUMIA SINCE 2015. EXTREMELY BAD RELATIONSHIP.