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If you have any questions, Please visit the FAQ page Here

Or contact our customer service through:

Our Hotline : 030 274 0630 (Working Hours: Monday - Friday : 8:30 AM - 5:30 PM)

Send us on our Facebook page: Facebook/jumiaghana

Or fill the Form below:

For your payment security DO NOT share your Card details with anyone. For confirmation purposes, only the first 6 numbers and last 4 numbers of the card can be shared. NEVER share your Expiry Date or CVV number.




How Can We Help?

Here are the most frequently asked questions.



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Please complete the form below and we will get back to you within 2 business days.



Order Number:
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* Mandatory ( Please fill in all the details as mention in the description box to get your refund processed faster)