Shipping Policy

Shipping Fees Delivery Timeline Pickup Stations

Jumia returns & refunds policy


Delivery Times


Thanks for stopping by! All you need to know about our delivery times can be found right on this page:


Jumia Express Logo

Jumia Express is a premium service for products fulfilled by Jumia. With Jumia Express you can enjoy faster delivery times. To find out more about Jumia Express, click here

All Accra Cities

DELIVERED WITHIN:
1 - 2 *
BUSINESS DAY

Kumasi

DELIVERED WITHIN:
3*
BUSINESS DAYS

All Other Cities

DELIVERED WITHIN:
5*
BUSINESS DAYS





*This applies for orders placed before 2pm.
Business days are from Monday to Friday, they do NOT include weekends or public holidays. Nevertheless, we do attempt delivery on Saturdays. Therefore, in most cases a Jumia Express order placed on Monday from All Accra Cities will be delivered between Tuesday and Friday. The same order placed on Friday from All Accra Cities will be delivered between Monday and Wednesday the following week. If you chose a Pickup Station instead, your item will generally be available for collection within 1-4 business days.



Standard Shipping

Standard Shipping products are products fulfilled by sellers on the Jumia platform. These products are held in stock by the seller, not by Jumia. Before we can ship out your order the seller must first ensure the product reaches our warehouse. This is why the timeline is a little longer than Jumia Express.


All Accra Cities

DELIVERED WITHIN:
5 - 6
BUSINESS DAYS

Kumasi

DELIVERED WITHIN:
6 - 7
BUSINESS DAYS

All Other Cities

DELIVERED WITHIN:
8 - 9
BUSINESS DAYS



Business days are from Monday to Friday, they do NOT include weekends or public holidays. Nevertheless, we do attempt delivery on Saturdays. Therefore, in most cases a Standard Shipping order placed on Monday from All Accra Cities will be delivered between Wednesday and Monday the following week. The same order placed on Friday from All Accra Cities will be delivered between Monday and Friday the following week. If you chose a Pickup Station instead, your item will generally be available for collection within 2-5 business days







Overseas products are sent by sellers located outside Ghana. They are flagged on product pages on the top right corner as "Shipped from overseas." For more information about those, click here.

All Accra Cities

DELIVERED WITHIN:
12 - 18
BUSINESS DAY

Kumasi

DELIVERED WITHIN:
13 - 19
BUSINESS DAYS

All Other Cities

DELIVERED WITHIN:
15 - 21
BUSINESS DAYS




 









Track Your Order

To track your order simply click here.



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