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HomeBooks, Movies and MusicBestselling BooksThe Toyota Way to Service Excellence: Lean Transformation in Service Organizations by Jeffrey K. Liker and Karyn Ross
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Ready for pickup between 06 November and 09 November if you place your order within the next 3hrs 57mins
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Stable Books
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Product details
A management book that explains how to apply Lean principles and Toyota's operational excellence to improve customer service organizations.
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Key Features
A management book that explains how to apply Lean principles and Toyota's operational excellence to improve customer service organizations.
Specifications
- SKU: GE779BM6LT55ONAFAMZ
- Weight (kg): 0.15
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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations by Jeffrey K. Liker and Karyn Ross
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GH₵ 30021%
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