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GH₵ 70.00
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Winners bookshop
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Product details
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Specifications
Key Features
Publisher : Harvard Business Review Press
Publication date : May 8, 2018
Language : English
Print length : 160 pages
ISBN-10 : 1633696103
ISBN-13 : 978-1633696105
Item Weight : 9.6 ounces
Dimensions : 5 x 0.5 x 8 inches
Specifications
- SKU: NE146BM5EIEVSNAFAMZ
- Weight (kg): 0.1
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Newtons Hbr dealing with difficult people
GH₵ 70.00
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